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Privacy Policy


This privacy policy sets out how Bentley Miniature Railway Ltd stores and processes any
personal information you may provide to us either as a member of the Company or in dealings with the Company such as placing a booking.

Bentley Miniature Railway is a Company Limited by Guarantee in England and Wales No.
8775876, registered office at Harveys Lane, Ringmer, East Sussex, BN8 5AF, all interactions with the company are within the United Kingdom and fall within the law of England & Wales.

Personal data is defined in the General Data Protection Regulation 2016/679 (GDPR) as: any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

1. What Information we collect about you:


Name, address, telephone numbers(s), email, D.O.B, financial information (if applicable), next of kin, qualifications, roster availability and related information provided by you for operational


Name, email, address, phone and any related information provided by you related to the
purpose of your contact.

2. What we will do with your information:

We will store your information responsibly only providing access to individuals with a legitimate purpose to use it.

We will use your information to manage safe operation of Bentley Miniature Railway.

We will contact you regarding activities at Bentley Miniature Railway when agreed.

We may use your information to respond to specific requests you make of us.

We will process your information to maintain accurate records such as membership and
qualifications or to comply with the law.

We may use your information to make or receive payments.

We or our suppliers may process your information to provide statistics to help us understand our members and visitor audience.

3. Your Rights

You have a number of individual rights relating to the processing and storage of your personal data. They are as follows:
    • The right to be informed,
    • The right of access,
    • The right to rectification,
    • The right to erasure,
    • The right to restrict processing,
    • The right to data portability,
    • The right to object,
    • Rights in relation to automated decision making and profiling.

Further information can be found at the Information Commissioner’s Office website

4. Withdrawal of consent, erasure, and information access

Please contact us using the details outlined in the section at the end of this document if you
wish to do any of the following:
    • To withdraw your consent for activities for which you have previously consented,
    • To request a copy of the information that we hold on you,
    • To request the deletion of information that we hold on you,
    • To correct any information held on you.

5. Cookies

Cookies are small text files that are placed on your computer by websites that you visit to
identify you. They are widely used in order to make websites work (e.g. allow you to login), work more efficiently (e.g. remind you of your email address from past logins), as well as to provide relevant information to you.

The table below explains the cookies we use and why.


Cookie Name


Google analytics
__utma, __utmb,
__utmc, __utmz
Cookies used to collect information about how our
visitors use our site. We use this information to
improve your experience. More information can be
found online.
Website state
PHPSESSID Stores information regarding your current visit such as
your login token
Remember me
Email Cookie stored to pre-populate login email address on

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit

6. Changes to this privacy policy

This privacy policy will be reviewed and updated periodically. The latest update can always be found on our website. This is version 1.0 which was last updated on 6 March 2019.

7. How to contact us

Please contact us if you have any questions about this privacy policy, the information that we
hold about you or if you believe there has been any breach of this policy. This can be done by emailing us at or by writing to us at the address outlined below.

8. Data Controller

Bentley Miniature Railway Ltd
PO BOX 263
TN22 9BY
Tel: 0845 8672583

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